Refund policy
Last updated 10 September 2026
Inbox for Sellers is operated by Kevin Loomis. We want you to be happy with the service, so we offer a 30-day money-back guarantee on top of the 7-day free trial.
30-day money-back guarantee
If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. Every workspace also starts with a 7-day free trial that requires no credit card, so you can try the whole product before you are charged at all.
How to request a refund
- Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders.
- Visit paddle.net and enter the email address you used at checkout to find your order and request a refund.
- Or email support@inboxforsellers.com with your order details and we will arrange it with Paddle for you.
- Approved refunds are returned to the original payment method. Your bank may take a few business days to show the credit.
Paddle order lookup: paddle.net
Cancelling your subscription
You can cancel your $5 per month subscription at any time from the Billing page inside your workspace. Cancelling stops future charges, and you keep access to your inbox until the end of the period you have already paid for. Cancelling during the free trial means you are never charged.
Questions
If anything about a charge or a refund is unclear, email us before opening a dispute and we will sort it out with you.